Bankside Flowers Accessibility Statement
Our Commitment to Accessible Bankside Flowers
At Bankside Flowers, we believe that every customer deserves access to the joys of fresh flowers. Accessibility is essential to our mission, and we are dedicated to ensuring that people of all abilities can order beautiful Bankside Flowers online, with ease and confidence. We work continuously to improve the accessibility and usability of our website so that no customer is left behind, regardless of ability or technology used.
WCAG 2.1 AA Compliance
Our website aims to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These globally recognized guidelines are designed to make web content more accessible for people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Regular reviews and updates are made to our website to maintain this standard, ensuring a welcoming and inclusive experience for all Bankside Flowers customers.
Screen Reader Compatibility
Bankside Flowers values the experience of users who rely on assistive technologies, such as screen readers. Our website structure, headings, form fields, and button labels are designed to communicate clearly with popular screen reader software. We use appropriate alternative text for images, provide descriptive link information, and ensure that navigational elements are logical and easy to follow. Our goal is to enable those using screen readers to enjoy a seamless experience when browsing and ordering online.
High Contrast and Visual Accessibility
We recognize the diverse visual needs of our customers. To support clear readability, the Bankside Flowers website utilises a high contrast design, making text and interface elements distinguishable even for those with vision impairments. Fonts are sized for readability, colour choices are selected for clarity, and interactive elements are visually obvious and easy to operate. Accessibility features have been integrated thoughtfully, allowing all customers to shop and order with minimal effort and maximum enjoyment.
Continuous Improvement and Inclusive Design
Accessibility is an ongoing commitment at Bankside Flowers. We regularly test new features and pages, using both automated and manual tools to identify areas of improvement. Where possible, users with different abilities are consulted to gather feedback. Our design approach puts inclusivity at its heart, so every visit to Bankside Flowers online is as accessible as possible. Our development team receives ongoing training on accessible best practices, and we implement updates based on industry standards and customer needs.
Contact Us for Accessibility Support
Bankside Flowers welcomes feedback about the accessibility of our website. If you encounter any issues, have suggestions for improvements, or require assistance with your order, we encourage you to reach out to us directly. Our team is committed to responding promptly and finding solutions that meet your needs. Ensuring all Bankside customers can order Bankside Flowers online with ease is our priority. Thank you for helping us make Bankside Flowers more accessible for everyone.
